Each user has default settings unique to their profile separate from the firm's settings. These settings include defaults applied when processing and notifications to be received from the program.
- Click the Profile icon in the upper right-hand corner.
- Click My Settings.
- Select the following default options.
- Click Save & Close to save any changes made.
My Defaults
Default ERO/Signer | This ERO is automatically applied to the returns uploaded by the logged-in user. |
Default Contact Person |
This is the person that your clients will reach out to for any help needed in SafeSend. |
Default Sender | This determines if the email notifications from SafeSend show a user's name or the firm's name. All emails come from noreply@safesendreturns.com. |
Default Notify About Signing Events | This user is notified via email when the e-file forms and other included documents are signed. |
Default Custom Column Value (column name) | This value will automatically populate in your custom column when the return is delivered. See the Custom Column article for more information. |
Default Download Option | This selection determines where the files you select for download are downloaded. See the My Downloads article for more information. |
My Notifications
Users may choose to receive the following notifications by checking the box next to each selection.
When the client adds payment information |
You will receive email notifications when the taxpayer marks a voucher as PAID. |
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